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Table of Contents

Registration and Login (Tel. or E-Mail)

App Settings (Left Side Menu)

Account Settings
Add Lock
Gateway (Adding + Gateway Overview)
Messages
Customer Service
Settings (General App Settings)

Sound
Touch to Unlock
Notification Push
Lock Users (User Managment for all locks)
Authorized Admin
Lock Group
Transfer Lock
Transfer Gateway
Languages
Screen Lock
Hide invalid access
Locks requiring phone online
Services (Advanced Functions with SMS / Email Authentication)
Logout
Delete Account

Work With (Smart Home Integrations)

Smart Lock Screen

Lock Icon (Open Door)
Remote Opening (over Internet via Gateway G2 WiFi or G3 LAN)
eKeys (open via Bluetooth, managed through TTLock App)
Passcodes (Permanent, Timed, One-Time, Custom, Recurring, Erase)
RFID Cards
Fingerprints
Remote (FOB)
Authorized Admin
Records (Opening Log)
Attendance (Work Attendance for SME)

Settings Smart Lock (Settings Menu on Smart Lock Screen)

Basics (Smartlock Information e.g. Number, MAC/ID, Battery Level,…)
Gateway (Status of Gatway Connection)
Remote Unlock (only possible in combination with Gateway)
Auto Lock
Passage Mode
Lock Sound
Reset Button
Lock Clock
Diagnosis
Upload Data from lock to server
Import from another lock
Firmware Update
Amazon Alexa
Google Home

Attendance Function
General Settings (Company, Working Time, Holidays)
Staff Management (ekeys/Cards/Fingerprint ; Permissions Lock Groups,…)
Attendance Statistics

Unlock Notification
Delete (Selected Smart lock)

tutaj opisy funkcji ale to jest do usuniecia na razie nie niech zostanie

TT Lock App is a management software for smart lock . This APP can be used to manage various types of smart locks, including door locks, parking locks, safe locks, bicycle locks, and so on. The App and the lock communicate via Bluetooth to unlock, lock, hardware upgrade, read operation record, etc. on the App. The Bluetooth key can also help open the door lock through the AI watch. Currently, the App supports Simplified Chinese, Traditional Chinese, English, Spanish, French, German, Italian, Russian, Portuguese, Serbian, Malay, Japanese, Vietnamese.

TT lock function

Software installation
The software (iOS version) can be downloaded from the app store, and the Android version can be downloaded from the application store of Google play, Yingyongbao, Baidu, Ali, 360, Huawei, and Xiaomi.
Scan to download TT lock

Main functions-registration and login

  1. Registration and login
    TT lock users can register the account by mobile phone and Email which currently support 200 countries and regions on the world. The verification code will be sent to user’s mobile phone or email, and the registration will be successful after the verification.

1.1 Security question settings
You will be taken to the security question settings page when registration is successful. When log in on a new device, the user can authenticate himself by answering the above questions.

1.2 Login authentication
Log in with your mobile phone number or email account on the login page. The mobile phone number is automatically recognized by the system and does not input the country code. If you forget your password, you can go to the passward page to reset your password. When reset the password, you will receive a verification code from your mobile phone and email address. Verification is needed when the account is logged in on a new mobile phone. Once the verification is done, you can log in on the new mobile phone. All the data can be viewed and used on the new mobile phone.

1.3 Verification mode
There are two ways of security verification. One is the way to get the verification code via the account number, and the other is the way to answer the question. If the current account verification is set as "answer the question" verification, when logged in, on a new device, "answer the question verification" option will be prompted.

1.4 Login successful
The first time you use the app, if there is no lock or key data in the account, the home page will display the button to add a lock. If there is already a lock or key in the account, the lock information will be displayed.

2. Lock management
The lock must be added on the app before it can be used. The addition of a lock refers to the initialization of the lock by communicating with the lock via Bluetooth. Please stand beside the lock. Once the lock is added successful, you can manage the lock with the app including sending a key, sending a password, and so on. When the lock is added, the adder becomes the administrator of the lock. At the same time, the lock cannot enter the setup mode by touching the keyboard. This lock can only be readded after the current administrator has deleted the lock. The operation of deleting the lock needs to be done by Bluetooth beside the lock.

User management
You can see the customer's name and phone number in the lock user list. Click on the customer you need, then it will display the door lock information and room number.

2.1 Supported Locks
The App supports multiple types of lock, including door locks, padlocks, safe locks, smart lock cylinders, parking locks, and bicycle locks. When adding a device, please first select the appropriate lock type. The lock needs to be added to the app after entering the setting mode. A lock that has not been added will enter the setting mode as long as the lock keyboard is touched. The lock that has been added needs to be deleted on the App first.

2.2 Lock adding
The initializati on data of the l ock needs to be uploaded to the network. The data needs to be uploaded when the network is available to complete the entire whole adding process.

2.3 Lock upgrade
User can upgrade the lock firmware on the TT lock APP. The upgrade needs to be done via Bluetooth near the lock. When the upgrade is successful, the original key, password, IC card, and fingerprint can continue to be used.

2.4 Error diagnosis and time calibration

Error diagnosis aims to help analyse the system problems. It needs to be done via Bluetooth beside the lock. If there is a gateway, the clock will be calibrated firstly through the gateway. If there is no gateway, it needs to be calibrated by the mobile phone Bluetooth.

Main functions-ekey management

3. Ekey management
After the administrator successfully adds the lock, he owns the highest administrative rights to the lock. He can send eKeys to others and manage them on the App.

Click on “Send ekey”and it will show the time-limited ekey, one-time ekey and permanent ekey. Time-limited ekey: The ekey is valid for the specified time. Permanent ekey: The ekey can be used permanently. One-time ekey: the ekey will be automatically deleted once it has been used.

3.1 One-time passcode
The ekey sent from the Room Master APP has the function of obtaining a one-time passcode.

3.2 Ekey management
The manager can delete ekey, reset ekey, send and adjust the ekey, meanwhile he can search the lock record.

3.3 Deadline warning
System will show two colors for deadline warning. The yellow means close to expiring and the red means it has expired.

3.4 Search lock record
The administrator can query the unlock records of each key.

  1. Type of passcode
    Passcodes are classified into permanent, time-limited, one-time,
    empty, loop, custom, etc. Users can unlock by inputting passcode on
    the keypad of the lock.

4.1 Permanent passcode
The permanent passcode must be used within 24 hours after it
is generated, otherwise it will automatically expire.

4.2 Time-limited passcode
The time-limited passcode expires on designated date and time. Its validity period varies from one hour to three years. If the validity period is within one year, the time can be accurate to the hour; if the validity period is more than one year, the accuracy is month. When the time-limited passcode is valid, it should be used within 24 hours, otherwise it will automatically expire. After inputting the passcode, please press # on the right corner to unlock the door. To change the passcode on the lock: input the original passcode to unlock, then input *10 # original passcode # new passcode (between 4 numbers and 6numbers) # new passcode#.

4.3 One-time passcode
One-time passcode can only be used for one time,and is valid for 6 hours.

4.4 Clear code
Clear code is used to delete all the passcodes the lock has set, and is valid for 24 hours.

4.5 Cyclic passcode
The cyclic passcode can be reused within a specified time period, including daily type, weekday type, weekend type, etc.

4.6 Customized passcode
User can set any passcodes and validity period he wants.

4.7 Passcode sharing
Use can share the passcodes via Facebook, Messenger, Whatsapp and other social media Apps

4.8 Passcode view and management
All generated passcodes can be viewed and managed in the passcode management module. This includes the authority to change the passcode, delete the passcode, reset the passcode, freeze and unfree the passcode.

  1. Card management
    You need to add the IC card first. The whole process needs to be done via the app near the lock. The validity period of the IC card can be set, either permanent or time-limited.

5.1 Card view and management
All IC cards can be queried and managed through the IC card management module. The remote card issuance function is displayed in the case of a gateway. If there is no gateway, the feature is hidden.

  1. Fingerprint management
    Fingerprint management is similar to IC card management. After adding a fingerprint, you can use the fingerprint to unlock the door.

  1. Unlock via Bluetooth
    User can lock the door via Bluetooth and can also
    send the Bluetooth ekey to other users.

Two ways of unlocking the door:

A. press the unlock button on the APP;

B. touch and activate the lock panel.

Use APP to unlock
Click the unlock button to unlock the door. Since the Bluetooth signal has a certain coverage, please use the APP within the range of Bluetooth signal.

You can Open the app and touch the keyboard to unlock the door. Click the small icon to the right of the unlock button to unlock remotely if the lock is paired with a gateway.

  1. Attendance management
    All door locks support attendance check feature, which can be used for company attendance management. The app contains functions of employee management, attendance statistics and so on. This feature can be turned on/off on the lock setting page.

8.1 Staff management
Administrator can view and manage the staff information in the staff management module.

8.2 Methods of Attendance
It supports staff attendance check in three ways, including App, passcode, and IC card.

TT lock function

( Ⅲ ) Main functions-attendance management

8.3 Attendance statistic
In this module, you can check the attendance of all employees on a certain day, according to the time of arrival at the company. Late arrivals, early leave, and unchecked cards are identified in three different colors.

TT lock function

( Ⅲ ) Main functions-attendance management

8.4 Attendance check
Swipe from left to right to view the staff attendance on different months.

TT lock function

( Ⅲ ) Main functions-attendance management

8.5 Attendance settings
In this module, you can set the company name, departments, working hours, working days, and holidays.

TT lock function

( Ⅲ ) Main functions-attendance management

8.6 Time settings
The work time settings can judge if you are late or early to leave.

TT lock function

( Ⅲ ) Main functions-attendance management

8.7 Workday settings
You can set cer tain workdays you want in this module.

TT lock function

( Ⅲ ) Main functions-attendance management

8.8 Holiday settings
You can set holidays and workdays according to your need.

Main functions-system settings

  1. System settings
    In the system settings, it includes touch unlock switch, group management, gateway management, security settings, reminder, transfer smart lock and so on.

Touch unlock setting determines whether you can open the door by touching the lock.

9.1 Key groups management
In case there is a large number of keys, users can create different groups to help them to manage the keys.

9.2 Transfer lock
The administrator can transfer a lock to other users apartment. Only the original administrator can transfer the lock to another user.

After inputting the account, you will receive a verification code. Filling in the correct number, you will transfer successfully. The account of the apartment transfer receiver must be the administrator account.

9.3 AI customer service
The user can consult AI customer for service support 7X24.

9.4 About the APP
Version information of the APP is available on this page.

Main functions-gateway management

  1. Gateway management
    The smart lock is connected via Bluetooth, and it is not connected to the network itself, which is why it is not attacked by the network. The gateway is an accessory for the Smart Lock, which is a bridge between the smart lock and the home wifi network. Through the gateway, the user can remotely view and calibrate the clock of the lock , read the unlock record of the password, IC, fingerprint, etc. in a timely manner, or delete and modify the password remotely.

10.1 Add the gateway
Before the gateway is used, you must first add it via the app.
Steps:

A. Connect your phone to an available wifi network
B. Click the plus sign in the upper right corner and enter the wifi password and gateway name on the Add page. Click Next and enter the password of the App account for authentication.

C. Press and hold the setting button on the gateway for 5 seconds. The red and blue lights flash alternately to indicate that the gateway has entered the add-on mode.

10.2 Manual
Once the gateway is added, it will search for locks around it. After a short period of time, you can see which locks are in their coverage in the app. Once the lock is bound to the gateway, the lock can be managed through the gateway. When the fingerprint, password, or IC card is unlocked, the administrator will push the message.

10.3 Transfer Gateway

The new added transfer gateway function is similar with the transfer smart lock operation. The gateway an be transferred to individual users and TT Renting users.