Table of Contents |
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Registration and Login (Tel or E-Mail)
App Settings (Left Side Menu)
Account Settings
Add Lock
Gateway (Adding + Gateway Overview)
Messages
Customer Service
Settings (General App Settings)
Sound
Touch to Unlock
Notification Push
Lock Users (User Managment for all locks)
Authorized Admin
Lock Group
Transfer Lock
Transfer Gateway
Languages
Screen Lock
Hide invalid access
Locks requiring phone online
Services (Advanced Functions with SMS / Email Authentication)
Logout
Delete Account
Work With (Smart Home Integrations)
Smart Lock Screen
Lock Icon (Open Door)
Remote Opening (over Internet via Gateway G2 WiFi or G3 LAN)
eKeys (open via Bluetooth, managed through TTLock App)
Passcodes (Permanent, Timed, One-Time, Custom, Recurring, Erase)
RFID Cards
Fingerprints
Remote (FOB)
Authorized Admin
Records (Opening Log)
Attendance (Work Attendance for SME)
Settings Smart Lock (Settings Menu on Smart Lock Screen)
Basics (Smartlock Information e.g. Number, MAC/ID, Battery Level,…)
Gateway (Status of Gatway Connection)
Remote Unlock (only possible in combination with Gateway)
Auto Lock
Passage Mode
Lock Sound
Reset Button
Lock Clock
Diagnosis
Upload Data from lock to server
Import from another lock
Firmware Update
Amazon Alexa
Google Home
Attendance Function
General Settings (Company, Working Time, Holidays)
Staff Management (ekeys/Cards/Fingerprint ; Permissions Lock Groups,…)
Attendance Statistics
Unlock Notification
Delete (Selected Smart lock)
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Content
(Ⅰ)Introduction
(Ⅱ)Software installation
• 3
• 5 card management
• 9 system setting
(Ⅲ)Main functions
3.1 one-time passcode
• 6 fingerprint management
9.1 key groups management
3.2 key management
• 7 Bluetooth unlocking
9.2 transfer lock
• 1 registration and login
3.3 deadline warning
• 8 attendance management
9.3 AI customer service
3.4 search lock record
8.1 attendance management
1.1 security question settings
9.4 about the APP
1.2 login authentication
• 4 passcode management
8.2 staff management
• 10 gateway management
1.3 ways of identifying
4.1 permanent passcode
8.3 attendance statistics
• 10.1 gateway adding
1.4 login successful
4.2 time-limited passcode
8.4 attendance check
4.3 one-time passcode
8.5 property settings
2.1 lock supporting
4.4 clear code
8.6 time settings
2.2 lock adding
4.5 cyclic passcode
8.7 workday settings
2.3 lock upgrading
4.6 custom passcode
8.8 holiday settings
2.4 error diagnosis and
4.7 passcode sharing
• 2 key management
time calibration
4.8 passcode management
10.2 manual
(Ⅰ)Introduction
Introduction
TT Lock App is a management software for smart lock . This APP can be used to manage various types of smart locks, including door locks, parking locks, safe locks, bicycle locks, and so on. The App and the lock communicate via Bluetooth to unlock , lock , hardware upgrade, read operation record, etc. on the App. The Bluetooth key can also help open the door lock through the AI watch. Currently, the App supports Simplified Chinese, Traditional Chinese, English, Spanish, French, German, Italian, Russian, Portuguese, Serbian, Malay, Japanese, Vietnamese.
TT lock function
(Ⅱ) Software installation
TT lock function
Software installation
The software (iOS version) can be downloaded from the app store, and the Android version can be downloaded from the application store of Google play, Yingyongbao, Baidu, Ali, 360, Huawei, and Xiaomi.
Scan to download TT lock
(Ⅲ)Main functions-registration and login
TT lock function
Registration and login
TT lock users can register the account by mobile phone and Email which currently support 200 countries and regions on the world. The verification code will be sent to user’s mobile phone or email, and the registration will be successful after the verification.
(Ⅲ)Main functions-registration and login
1.1 Security question settings
You will be taken to the security question settings page when registration is successful. When log in on a new device, the user can authenticate himself by answering the above questions.
TT lock function
(Ⅲ)Main functions-registration and login
TT lock function
1.2 Login authentication
Log in with your mobile phone number or email account on the login page. The mobile phone number is automatically recognized by the system and does not input the country code. If you forget your password, you can go to the passward page to reset your password. When reset the password, you will receive a verification code from your mobile phone and email address.
( Ⅲ )Main functions-registration and login
Verification is needed when the account is logged in on a new mobile phone. Once the verification is done, you can log in on the new mobile phone. All the data can be viewed and used on the new mobile phone.
TT lock function
( Ⅲ )Main functions-registration and login
1.3 Verification mode
There are two ways of security verification. One is the way to get the verification code via the account number, and the other is the way to answer the question. If the current account verification is set as "answer the question" verification, when logged in, on a new device, "answer the question verification" option will be prompted.
TT lock function
verify with verification code
verify by answering questions
as shown:
as shown :
( Ⅲ )Main functions-registration and login
TT lock function
1.4 Login successful
The first time you use the app, if there is no lock or key data in the account, the home page will display the button to add a lock. If there is already a lock or key in the account, the lock information will be displayed.
no lock adding the account with lock
( Ⅲ )Main functions-registration and login
TT lock function
Apartment assistant
The apartment assistant module can be
seen in the lock app only when the key
comes from the apartment.
In the apartment assistant module, you can
pay rent and repair. The landlord collects the rent
from the Room Master APP and sends the rent bill
to the tenant. According to actual usage, the bill
includes rent, water and electricity, gas, property,
broadband, etc.
( Ⅲ )Main functions-lock management
TT Lock App is a management software for smart lock . This APP can be used to manage various types of smart locks, including door locks, parking locks, safe locks, bicycle locks, and so on. The App and the lock communicate via Bluetooth to unlock, lock, hardware upgrade, read operation record, etc. on the App. The Bluetooth key can also help open the door lock through the AI watch. Currently, the App supports Simplified Chinese, Traditional Chinese, English, Spanish, French, German, Italian, Russian, Portuguese, Serbian, Malay, Japanese, Vietnamese.
TT lock function
Software installation
The software (iOS version) can be downloaded from the app store, and the Android version can be downloaded from the application store of Google play, Yingyongbao, Baidu, Ali, 360, Huawei, and Xiaomi.
Scan to download TT lock
Main functions-registration and login
Registration and login
TT lock users can register the account by mobile phone and Email which currently support 200 countries and regions on the world. The verification code will be sent to user’s mobile phone or email, and the registration will be successful after the verification.
1.1 Security question settings
You will be taken to the security question settings page when registration is successful. When log in on a new device, the user can authenticate himself by answering the above questions.
1.2 Login authentication
Log in with your mobile phone number or email account on the login page. The mobile phone number is automatically recognized by the system and does not input the country code. If you forget your password, you can go to the passward page to reset your password. When reset the password, you will receive a verification code from your mobile phone and email address. Verification is needed when the account is logged in on a new mobile phone. Once the verification is done, you can log in on the new mobile phone. All the data can be viewed and used on the new mobile phone.
1.3 Verification mode
There are two ways of security verification. One is the way to get the verification code via the account number, and the other is the way to answer the question. If the current account verification is set as "answer the question" verification, when logged in, on a new device, "answer the question verification" option will be prompted.
1.4 Login successful
The first time you use the app, if there is no lock or key data in the account, the home page will display the button to add a lock. If there is already a lock or key in the account, the lock information will be displayed.
Lock management
The lock must be added on the app before it can be
used. The addition of a lock refers to the initialization of the
lock by communicating with the lock via Bluetooth. Please
stand beside the lock. Once the lock is added successful,
you can manage the lock with the app including sending a
key, sending a password, and so on.
When the lock is added, the adder becomes the administrator
of the lock. At the same time, the lock cannot enter the setup
mode by touching the keyboard. This lock can only be readded after the current administrator has deleted the lock. The
operation of deleting the lock needs to be done by Bluetooth
beside the lock.
TT lock function
( Ⅲ )Main functions-lock management
User management
You can see the customer's name and phone number
in the lock user list. Click on the customer you need, then it
will display the door lock information and room number.
TT lock function
( Ⅲ )Main functions-lock management
2.1 Supported Locks
The App supports multiple types of lock,
including door locks, padlocks, safe locks, smart
lock cylinders, parking locks, and bicycle locks.
When adding a device, please first select the
appropriate lock type. The lock needs to be added
to the app after entering the setting mode. A lock
that has not been added will enter the setting
mode as long as the lock keyboard is touched. The
lock that has been added needs to be deleted on
the App first.
TT lock function
( Ⅲ ) Main functions-lock management
2.2 Lock adding
The initializati on data of the l ock needs to be
uploaded to the network. The data needs to be uploaded
when the network is available to complete the entire whole
adding process.TT lock function
( Ⅲ ) Main functions-lock management
2.3 Lock upgrade
User can upgrade the lock firmware on the TT lock
APP. The upgrade needs to be done via Bluetooth near
the lock. When the upgrade is successful, the original
key, password, IC card, and fingerprint can continue to
be used.
TT lock function
( Ⅲ ) Main functions-lock management
2.4 Error diagnosis and time
calibration
Error diagnosis aims to help analyse the system
problems. It needs to be done via Bluetooth beside the
lock.
If there is a gateway, the clock will be calibrated
firstly through the gateway. If there is no gateway, it
needs to be calibrated by the mobile phone Bluetooth.
TT lock function
( Ⅲ ) Main functions-ekey management
Ekey management
After the administrator successfully adds the lock, he
owns the highest administrative rights to the lock. He can
send eKeys to others and manage them on the App.
TT lock function
( Ⅲ )Main functions-ekey management
Click on “Send ekey”and it will show the time-limited
ekey, one-time ekey and permanent ekey.
Time-limited ekey: The ekey is valid for the specified
time.
Permanent ekey: The ekey can be used permanently.
One-time ekey: the ekey will be automatically deleted
once it has been used.
TT lock function
( Ⅲ ) Main functions-ekey management
TT lock function
as shown:
3.1 One-time passcode
The ekey sent from the Room Master APP has the
function of obtaining a one-time passcode.
( Ⅲ ) Main functions-ekey management
3.2 Ekey management
The manager can delete ekey, reset ekey, send
and adjust the ekey, meanwhile he can search the lock
record.
TT lock function
( Ⅲ ) Main functions-ekey management
3.3 Deadline warning
System will show two colors
for deadline warning. The yellow
means close to expiring and the
red means it has expired.
TT lock function
( Ⅲ )Main functions-ekey management
3.4 Search lock record
The administrator can query the unlock
records of each key.
TT lock function
( Ⅲ ) Main functions-types of passcode
TT lock function
Type of passcode
Passcodes are classified into permanent, time-limited, one-time,
empty, loop, custom, etc. Users can unlock by inputting passcode on
the keypad of the lock.
4.1 Permanent passcode
The permanent passcode must be used within 24 hours after it
is generated, otherwise it will automatically expire.
( Ⅲ ) Main functions-passcode management
4.2 Time-limited passcode
The time-limited passcode expires on designated date and time. Its
validity period varies from one hour to three years. If the validity period is
within one year, the time can be accurate to the hour; if the validity period is
more than one year, the accuracy is month. When the time-limited passcode is
valid, it should be used within 24 hours, otherwise it will automatically expire.
After inputting the passcode, please press # on the right corner to
unlock the door.
To change the passcode on the lock: input the original passcode to
unlock, then input *10 # original passcode # new passcode (between 4
numbers and 6numbers) # new passcode#.
TT lock function
( Ⅲ ) Main functions-types of passcode
4.3 One-time passcode
One-time passcode can only be used for one time,
and is valid for 6 hours.
TT lock function
( Ⅲ ) Main functions-types of passcode
4.4 Clear code
Clear code is used to delete all the passcodes the lock
has set, and is valid for 24 hours.
TT lock function
( Ⅲ ) Main functions-passcode management
4.5 Cyclic passcode
The cyclic passcode can be reused within a
specified time period, including daily type, weekday
type, weekend type, etc.
TT lock function
( Ⅲ ) Main functions-passcode management
4.6 Customized passcode
User can set any passcodes and validity period he wants.
TT lock function
( Ⅲ ) Main functions-passcode management
4.7 Passcode sharing
Use can share the passcodes via Facebook, Messenger
Whatsapp and other social media Apps
TT lock function
( Ⅲ ) Main functions-passcode management
4.8 Passcode view and
management
All generated passcodes can be viewed and managed
in the passcode management module. This includes the
authority to change the passcode, delete the passcode,
reset the passcode, freeze and unfree the passcode.
TT lock function
( Ⅲ )Main functions-card management
Card management
You need to add the IC card first. The whole process needs
to be done via the app near the lock. The validity period of the
IC card can be set, either permanent or time-limited.
TT lock function
( Ⅲ ) Main functions-card management
5.1 Card view and management
All IC cards can be queried and managed through the
IC card management module.
The remote card issuance function is displayed in the
case of a gateway. If there is no gateway, the feature is
hidden.
TT lock function
( Ⅲ ) Main functions-fingerprint management
Fingerprint management
Fingerprint management is similar to IC card management. After adding a
fingerprint, you can use the fingerprint to unlock the door.
TT lock function
( Ⅲ ) Main functions-unlock via Bluetooth
Unlock via Bluetooth
User can lock the door via Bluetooth and can also
send the Bluetooth ekey to other users.
Two ways of unlocking the door : A. press the
unlock button on the APP; B. touch and activate the
lock panel.
TT lock function
( Ⅲ ) Main functions-unlock via Bluetooth
Use APP to unlock
Click the unlock button to unlock the door. Since the
Bluetooth signal has a certain coverage, please use the APP
within the range of Bluetooth signal.
Touch to unlock
You can Open the app and touch the keyboard to
unlock the door.
Click the small icon to the right of the unlock button
to unlock remotely if the lock is paired with a gateway.
TT lock function
( Ⅲ ) Main functions-attendance management
Attendance management
All door locks support attendance check feature,
which can be used for company attendance
management. The app contains functions of employee
management, attendance statistics and so on.
This feature can be turned on/off on the lock setting
page.
TT lock function
( Ⅲ ) Main functions-attendance management
8.1 Staff management
Administrator can view and manage the staff
information in the staff management module.
TT lock function
( Ⅲ ) Main functions-attendance management
8.2 Methods of Attendance
Check
It supports staff attendance check in three ways,
including App, passcode, and IC card.
TT lock function
( Ⅲ ) Main functions-attendance management
8.3 Attendance statistic
In this module, you can check the attendance of all
employees on a certain day, according to the time of arrival
at the company. Late arrivals, early leave, and unchecked
cards are identified in three different colors.
TT lock function
( Ⅲ ) Main functions-attendance management
8.4 Attendance check
Swipe from left to right to view the staff
attendance on different months.
TT lock function
( Ⅲ ) Main functions-attendance management
8.5 Attendance settings
In this module, you can set the company name,
departments, working hours, working days, and holidays.
TT lock function
( Ⅲ ) Main functions-attendance management
8.6 Time settings
The work time settings can judge if you are late or
early to leave.
TT lock function
( Ⅲ ) Main functions-attendance management
8.7 Workday settings
You can set cer tain workdays you want in this
module.
TT lock function
( Ⅲ ) Main functions-attendance management
8.8 Holiday settings
You can set holidays and workdays according to
your need.
TT lock function
( Ⅲ ) Main functions-system settings
System settings
In the system settings, it includes touch unlock switch, group
management, gateway management, security settings, reminder,
transfer smart lock and so on.
Touch unlock setting determines whether you can open the
door by touching the lock.
TT lock function
( Ⅲ ) Main functions-system settings
9.1 Key groups management
In case there is a large number of keys, users can create different
groups to help them to manage the keys.
TT lock function
( Ⅲ ) Main functions-system settings
9.2 Transfer lock
The administrator can transfer a lock to other users
a pa r t me n t ( Ro o m M a s te r u s e r ) . O n l y t h e o r i g i n a l
administrator can transfer the lock to another user.
TT lock function
( Ⅲ ) Main functions-system settings
After inputting the account, you will receive a
verification code. Filling in the correct number, you
will transfer successfully.
The account of the apartment transfer receiver must be
the administrator account.
TT lock function
( Ⅲ )Main functions-customer service
9.3 AI customer service
The user can consult AI customer
for service support 7X24.
TT lock function
( Ⅲ ) Main functions-system settings
9.4 About the APP
Version information of the APP is available
on this page.
TT lock function
( Ⅲ ) Main functions-gateway management
Gateway management
The smart lock is connected via Bluetooth, and it is not
connected to the network itself, which is why it is not attacked by
the network. The gateway is an accessory for the Smart Lock, which
is a bridge between the smart lock and the home wifi network.
Through the gateway, the user can remotely view and
calibrate the clock of the lock , read the unlock record of the
password, IC, fingerprint, etc. in a timely manner, or delete and
modify the password remotely.
( Ⅲ ) Main functions-gateway management
10.1 Add the gateway
Before the gateway is used, you must first add it via the app.
Steps:
A、Connect your phone to an available wifi network
B、Click the plus sign in the upper right corner and
enter the wifi password and gateway name on the Add
page. Click Next and enter the password of the App
account for authentication.
C、Press and hold the setting button on the gateway for
5 seconds. The red and blue lights flash alternately to
indicate that the gateway has entered the add-on mode.
( Ⅲ ) Main functions-gateway management
10.2 Manual
Once the gateway is added, it will search for locks
around it. After a short period of time, you can see which
locks are in their coverage in the app. Once the lock is
bound to the gateway, the lock can be managed through
the gateway.
When the fingerprint, password, or IC card is
unlocked, the administrator will push the message.
( Ⅲ ) Main functions-gateway management
10.3 Transfer Gateway
The new added transfer gateway function is similar with the transfer smart lock operation. The gateway an be transferred to individual users and TT Renting users.